Changing the Conversation: Principles of Conflict Resolution

October 10, 2016

Systemwide Professional Development presents CSU's GOT TALENT, live webcasts highlighting the most sought-after presentations on CSU campuses.

Back by popular demand, join us for an encore presentation with Dana Caspersen, Conflict Engagement Specialist and Author of Changing the Conversation: The 17 Principles of Conflict Resolution

In this webcast, learn how to transform your mindset and move beyond unresolved disagreements by turning them into opportunities for growth. Become more conscious of your habitual responses, learn new responses and develop your capacity to choose new thinking and actions in the conflicts at home, work and your communities.

All CSU staff and faculty are invited to attend this free webcast training! No registration necessary, limited to the first 200 logins (multiple viewers can sit in the same room and use one link.)

Please login as a "guest" and then type in your CAMPUS/Your Full Name (i.e CSULB/Steven Spielberg). Listen to the audio via your computer speakers. Also available: join from your mobile device by downloading the Adobe Connect app!

Technical questions: Contact Jennifer Wicks, Executive Producer, at or 562-951-4525 prior to webcast day.