Windows computers experiencing problems, contact the Help Desk

July 31, 2023

This afternoon, many campus Windows computers began rebooting and getting stuck on a black screen, leaving people unable to log in.

Information Technology Services has identified the cause of the problem, which was a misconfigured setting. We have changed the setting and are working on a solution to correct the problem on individual computers. 

If you are experiencing this issue, please email help@humboldt.edu or call 707-826-4357 with your contact info, s-tag number (property tag), and location of the computer so we can schedule a technician once a repair is available. 

Updates about all technology issues can be found at its.humboldt.edu/systat. We will send another myHumboldt message with further updates if needed.

If you have any questions, please contact the Help Desk at 707-826-4357 or help@humboldt.edu.

 

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