The software that operates the HSU campus phone system requires an upgrade to help ensure the reliability and quality of the system is maintained, as well as enabling the capability to be compliant with the Ray Baum Act by 1/6/2022. HSU Telecommunications and Network Services will be performing the upgrade on Saturday, October 16th from 8 am to 1pm. During this maintenance window, the Campus phone system will experience multiple service outages of up to 20 minutes each. 

During an outage, calls to or from campus phones will not work. Voicemail, MiCollab, MicroSIP, Zoiper, Emergency Call boxes (Blue Light phones), and panic buttons will not function as well. However, the red Failsafe phones will still operate normally, so use these or a mobile phone if there is an emergency during an outage.

If a fire alarm activates in a building you are in during the maintenance window, please exit the building immediately and call 911 from a mobile phone. 

We appreciate your patience as we complete this work.