Campus Phone System Periodically Unavailable During Upgrades on Jan. 10, 8 am-Noon

January 6, 2020

The software that operates the HSU Campus phone system requires an upgrade to help ensure the reliability and quality of the system is maintained. HSU Telecommunications and Network Services will be performing the upgrade on Friday, January 10 from 8 am to noon. During this maintenance window, the Campus phone system will experience at least one service outage of about 10 minutes, with the potential of more outages of up to 15 minutes

During an outage, calls to or from campus phones will not work. Voicemail, Emergency Call boxes (Blue Light phones), and panic buttons will not be available as well. However, the red Failsafe phones will still function normally, so use these or a mobile phone if there is an emergency during an outage.

If a fire alarm activates in a building you are in during the maintenance window, please exit the building immediately and call 911 from a mobile phone. 

We appreciate your patience as we complete this work.

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