Information Technology Services is increasing the transparency of its operations by setting and publishing benchmarks related to different aspects of technology service, performance, and support on campus.

On the ITS Benchmarks web page, you'll find commitments and goals for:

• Information Security
• Labs & Smart Classrooms
• Moodle
• OBI
• Pay-for-Print 
• Project Office
• Systems Administration
• Telecommunications & Network Services
• User Support

The page will be updated regularly, so check in every few months to see how we're doing.

And if you have other ideas for ITS benchmarks, you can submit these via the Technology Help Desk.