5/23/2025 EMSS Division Communication
EMSS Team Members:
Happy Friday, EMSS team – I hope you are all beginning to see a slightly slower pace as the spring semester has drawn to a close, and the unofficial start to summer arrives with this long holiday weekend, when we also honor fallen heroes. Before everyone heads out for the weekend, I want to share with you a few important updates from our division and the campus at large:
Student Satisfaction: Health Services
This spring semester, Student Health and Wellbeing Services (SHWS) surveyed our patients on their satisfaction with our health services. We had a good completion rate with 118 students completing the Counseling and Psychological Services (CAPS) survey and 116 students completing the survey about our medical services. The results indicated excellent satisfaction ranging from the ease of scheduling an appointment to the health care they received. An overwhelming number of students (95-100%) indicated good to excellent ratings in terms of the care and service provided by our receptionists; medical assistant / nursing staff; medical providers; psychotherapists; and laboratory, radiology, pharmacy, and physical therapy units.
Students provided good to excellent ratings in relation to gender affirming care (100%), medication abortion (100%), disordered eating (84%), psychiatry (78%), individual psychotherapy services (96%), psychotherapy / support groups (83%), and psychoeducation workshops (82%). Likewise, they gave good to excellent ratings of their medical providers' explanations of their condition (96%), concern for their condition (97%), and medical care and treatment of the condition (99%). Similarly, they conveyed (with good to excellent ratings) that their psychotherapists had a genuine understanding of their problems, thoughts and feelings (94%); helped them think about changes they wanted to make in their lives (90%); and helped them find solutions (89%). Pre- and Post-distress levels following a CAPS appointment reflected a significant positive change (48% to 21%). Students conveyed that they agreed or strongly agreed that having these services on campus is important (99-100%), and that they were more likely to graduate from the university because they were able to receive these services on campus (79-88%). A large portion of students (46%) felt that their academic performance had improved as a result of participating in CAPS counseling.
These results not only speak to the excellent work being done by members of the SHWS team, but also to the importance of CAPS and medical services to our students and their ultimate success.
Summer Communications with Students
Strategic Student Communications is still taking communication requests over the summer for HumBot texts and emails. Fill out our request form or reach out to Chelsea (cmm246@humboldt.edu) with any questions. The SMC is closed over the summer and will resume taking requests in early August, but there are still opportunities for communicating with students over the summer!
EMSS EOY Celebration
Don’t forget, our division’s End of Year Celebration is next Friday, May 30, 3-5 p.m. in The Great Hall. Come enjoy each other along with some crafts, bites and drinks. Be sure to RSVP on the Google Form, as well as nominate a colleague for an award!
Dining and Bookstore News
Summer Dining hours: The MarketPlace is open 8:30 a.m.-2 p.m. each day, and the J will be open June 3 through July 30.
Summer deals: Get a personal pizza or boneless chicken wings for just one meal exchange or $7.99 at College Creek Marketplace. Also at the Marketplace, mix and match 20oz sodas 2 for $5.50, plus Red Bull and Monster are BOGO 50% off! And get a sandwich, chips and a 20oz soda for just $11.99.
Campus Store hours: The on-Campus Store will be open 10 a.m.-2 p.m. during the summer.
Accolades
Congratulations to Amy Pires-Moore at the Children's Center. She just graduated this month with an MA in Early Childhood Education from Pacific Oaks College!
We want to thank the following departing clinicians and staff members for their contributions to CAPS: Erica Ashby, Jodi Smith, Celeste Tamayo, Paula Nedelcoff, Sarah Powers, Elaine Johnson.
We want to thank the following departing team members for their contributions to Student Medical Services: Jenny Krause, Lisa Hoyt, Blake Nolen.
We will have one more division communication on June 6 before we pause these communications for the summer. I know not everyone has more free time in the summer, but many of you do. I hope each of you has planned some time away to spend with family, friends, or in solitude between now and the start of the fall semester – whatever brings you joy and rest. Get started in some small way this weekend, and I hope to see you all at our division End of the Year celebration next week!
Take care of yourselves and each other,
Chrissy Holliday
Vice President, EMSS
Cal Poly Humboldt